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Managed it service

Managed & Co-Managed IT NYC

Onboarding with a breeze.

Choosing an MSP (Managed Services Provider) like Nexus for your IT services is a significant decision. Whether you’re considering switching from your current IT provider or have concerns about the transition, we understand your worries. Many people fear that the process will consume much of their time, especially when the current provider thoroughly knows their IT environment. The question arises: how can a new provider take over IT support without causing disruptions?

Nexus specializes in making this transition seamless and hassle-free for you, ensuring minimal disruption to your operations.

  • Support
    Systemwide end user support at your fingertips.
  • Technology
    Powerful monitoring and support tools with human and AI interaction

vCIO Services

In today’s fast-paced digital era, where competition is fierce and growth is rapid, job roles are changing. This shift is especially evident in New York, where virtual job roles are becoming popular. These roles offer smaller companies a cost-effective way to access the expertise of senior executives like CEOs, CTOs, and CIOs. It’s a smart solution that helps businesses in New York adapt and thrive in the dynamic digital landscape.

  • Assistance
    Provide extra hands to your existing support team.
  • Project Planning
    Take the load off your team with our skilled project managers

Core values of Managed IT

In the digital age, technology is the lifeblood of any business, regardless of its nature. It powers crucial operations like remote collaboration, payment processing, appointment scheduling, employee payroll, content management, and email communication. Every business seeks IT support, and it can take different forms:

  • Making a phone call to a friend when things go haywire.
  • Having a couple of guys on staff who pinch hit when needed.
  • Maintaining your own internal IT team.
  • Outsourcing some or all of your IT services.

If your business falls into the third or fourth category, where you either have an internal IT team or outsource IT services, you can significantly benefit from the strategic expertise of a Virtual Chief Information Officer (vCIO). A vCIO can provide valuable insights and guidance, whether for a specific project or ongoing consultation, helping your business stay at the forefront of technology trends in the dynamic landscape of New York.

Benefit of Co-Managed IT

Are you wasting funds and time?

Remote Monitoring and Management

  • We take a proactive response to protecting endpoints. With NexusOne patch management feature, we can deploy the latest patches to secure systems and reduce threat risks.
  • Ransomware is one of the most common cyber threats that face businesses today. Nexus One has built-in ransomware detection to help monitor and respond to attacks.
  • Service technicians can initiate their choice of remote support options with a single click to provide rapid response.
Frequently Asked Questions
Our service model uses a fixed monthly fee, which is based on the size and complexity of your particular network. Once contracted, your Managed IT Services will cover maintenance and support for every component of your network, providing you with peace of mind and the ability to accurately forecast your IT maintenance costs.

We do support hourly pre paid plans with 10 – 20 – 50 – 100 hrs. This includes basic remote and onsite support. 

We pride ourselves on being “ecosystem agnostic”: whether you use Google Apps or Office365, Windows or Mac, Android or iOS, we will support your team. Need to install a server onsite or host one virtually on Amazon or Azure? We will support you. Need to transition from one ecosystem to another? We’ll be there for you.

No problem! We offer scalable solutions that can be tailored to meet your specific needs. Whether you need a full package of managed IT services and consulting, security solutions or service desk support, Nexus makes it simple with an affordable and customized flat rate service plan.

Simply put, Nexus Managed IT Services means we take care of your entire information technology requirement. We manage all your hardware and software sourcing, installation, technical support, and IT staffing needs. It also means Nexus acts as your go-to consultancy and support team, providing scheduled maintenance and upgrading of your systems, along with emergency assistance to keep your business up and running.

Flat-rate billing gives you the ability to budget your IT expenses so you can better focus on your core business goals. We customize each service package for your unique business, so you only pay for what you need. Nexus serves as your “one stop shop” for all your managed IT services needs. And we do it all for one fixed monthly cost.

If you don’t find your answer, feel free to give us a call 646-651-4011